Accommodation Rates

RATES

• All rates are quoted in South African Rand, per person including 15% VAT and excluding 1% Tourism Levy
• ‘The Country Inn’ and ‘Vineyard Cottage’ rates include breakfast.
• ‘The Chalet’ is a self-catering unit and excludes breakfast.
• Above rates are subject to change without prior notice.
• Check in time is 14h00.
• Guests are kindly requested to vacate rooms by 10h00.
• All ‘Country Inn Suites’ are air-conditioned, with telephone, TV, minibar, combination safe.
• ‘The Vineyard Cottages’ are equipped with telephone, TV and trouser press.
• Airport transfers are available on request.
• Children under 12 years are charged R450 and children under 2 years stay free of charge.
• An extra rollaway bed can be provided on request – only available in our ‘Country Inn’ rooms
• Final ‘rooming lists’ for groups must be submitted no later than 48 hours before arrival. No changes after that will be accepted without a cancellation fee being charged.

PAYMENT

• Full payment or 50% deposit is required 14 days prior to arrival.
• If payment is not received on time, Zevenwacht reserves the right to cancel a reservation without further notice.
• Bank details available on request.

GROUP PAYMENT

• 25% deposit payment is due immediately in order to confirm the reservation
• 25% deposit payment is due one month before the group’s arrival
• 50% settlement payment is due 14 days prior the group’s arrival
• Or 75% settlement payment can also be paid one month before the group’s arrival

CANCELLATIONS

• Reservations will be confirmed on receipt of deposit.
• All reservations are subject to availability at the time of confirmation.

CANCELLATION POLICY

• 15-30 days prior to arrival 25%
• 8-14 days prior to arrival 50%
• 0-7 days prior to arrival 100%
• No verbal cancellations will be accepted.
• All cancellations must be sent through by email or fax.

Kindly note that all arrangements need to be settled/finalized 7 days prior to arrival to make sure that everything runs smoothly and to ensure the group’s satisfaction.